Last updated: 16 September 2026
TOPATOP MOMO
This platform is owned and managed by SOUBHIK MRIDHA.
1. About Us
TOPATOP MOMO is an online food ordering and delivery platform managed by SOUBHIK MRIDHA. Through our platform, customers can browse, order, pay for, and receive momo and other food items from our business.
2. Information We Collect
When you use TOPATOP MOMO, we may collect the following information:
- Your name and mobile number for account creation and OTP verification.
- Delivery address and GPS location for order delivery.
- Order details, order history, and payment status.
- Device, browser, and usage information to improve our services.
- Customer support queries, feedback, and communication details when you contact us.
3. How We Use Your Information
We use your information to create and manage your account, process food orders, verify users through OTP, deliver orders to the correct location, calculate delivery charges based on distance, send order updates through SMS or other available communication channels, provide customer support, prevent fraud, and improve our platform and services.
4. Payment Information
TOPATOP MOMO, managed by SOUBHIK MRIDHA, accepts online payments through approved third-party payment gateway partners such as Cashfree Payments.
We do not store sensitive payment information such as debit card numbers, credit card numbers, CVV, UPI PIN, net banking passwords, or bank account credentials on our servers. Payment processing is securely handled by the respective payment gateway provider according to its security standards and applicable payment regulations.
We may retain transaction-related details such as order ID, payment reference ID, payment status, amount paid, refund status, and transaction date only for order processing, customer support, reconciliation, accounting, legal compliance, and fraud prevention purposes.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. Your necessary details, including your name, delivery address, and mobile number, may be shared only with delivery partners, restaurant staff, payment gateway providers, or service providers when required to process payments, prepare food, deliver your order, provide support, or comply with legal obligations.
6. Data Security
We use reasonable technical and organisational safeguards to protect your information, including OTP-based login, restricted database access, secure server configuration, and HTTPS encryption where available. However, no electronic transmission or storage method can be guaranteed to be completely secure.
7. Your Rights
You may request correction or updating of your profile information through the Profile section of the platform. You may also contact us to request account deletion or deletion of associated personal data, subject to legal, accounting, transaction, fraud-prevention, and regulatory record-retention requirements.
8. Cookies & Sessions
We use essential cookies and session technologies to keep you logged in, maintain your account session, remember cart items, process orders, and ensure the platform functions correctly. These cookies are not intended to track you across unrelated third-party websites.
9. Changes to This Policy
TOPATOP MOMO may update this Privacy Policy from time to time to reflect changes in our services, operational practices, payment processes, or legal requirements. Any revised policy will be published on this page with an updated revision date.
10. Contact Us
For privacy-related questions, payment-related concerns, account deletion requests, or personal-data requests, please contact:
TOPATOP MOMO
Managed by: SOUBHIK MRIDHA
Visit our Contact Us page for support details.